Make the quotation specific
A product name alone is not enough to define a manufacturing order. Confirm the formulation, pack size, packaging, artwork and quantity that the quotation covers. Ask whether samples and development work are quoted separately.
Confirm what you are approving
Keep an agreed specification and approved sample reference. Ask how production checks are recorded and how any changes will be communicated. Request relevant product documentation directly from the team; do not assume that a certification or test applies to every product or intended market.
Ask about quantities and timing
Minimum quantities may vary by formulation and packaging. Discuss production lead time, material availability and the proposed delivery schedule. Share your intended launch date early, while allowing time for review and revisions.
Understand the full cost
Confirm the product price, applicable taxes, packaging charges, shipping and payment arrangements. Ask how changes, damaged deliveries or quality concerns should be reported and resolved. Keep the agreed terms with your order records.
Use WhatsApp to start the discussion
Choose a product, enter your requested quantity and describe your requirements. Review the prepared WhatsApp message before sending it. The enquiry does not create a paid order: the team first confirms the specifications and commercial terms. Explore the product catalogue.